Warranty & Returns

100-night home trial

We believe the only way to truly know if an adjustable bed is right for you is to sleep on it — in your own home, in your own routine, for a meaningful amount of time.

That is why every Noble Comfort bed comes with a 100-night home trial. If at any point during those 100 nights you decide it is not for you, contact us and we will arrange a free collection and issue a full refund.

No questions. No restocking fees. No hassle.

How the trial works

• Your trial begins on the day of delivery
• Use the bed as you normally would — there is no minimum number of nights required
• If you decide to return, call or email us
• We arrange a free collection at a time that suits you
• Your refund is processed within 5 working days of collection

Warranty

Every Noble Comfort bed is covered by our comprehensive warranty. This is not a limited warranty with small print — it covers the parts that matter.

What is covered

• All motors and actuators
• Steel frame and structural components
• Electronic control units
• Remote controls and receivers
• Wired connections and power supply

What is not covered

• Normal wear to fabric or cosmetic surfaces
• Damage caused by misuse, modification, or improper voltage
• Mattresses (these carry their own manufacturer warranty)

How to make a claim

Contact our support team with your order number and a description of the issue. In most cases, we can diagnose the problem over the phone and dispatch a replacement part. If an engineer visit is required, we arrange this at no cost to you.

Cancellations

You may cancel your order at any time before dispatch for a full refund. If your bed has already been dispatched, we ask that you receive the delivery and then begin the 100-night trial — this ensures we can inspect and process the return properly.

Refund processing

All refunds are issued to the original payment method within 5 working days of the returned bed being received at our facility.